Privacy Policy

At Bagster, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our logistics platform and services.

Please read this privacy policy carefully. By using our services, you consent to the practices described in this policy.

We collect information that you provide directly to us, including:

• **Account Information**: Name, email address, phone number, company name, and password when you register.

• **Shipping Information**: Sender and recipient addresses, package details, and delivery preferences.

• **Payment Information**: Billing address and payment method details (processed securely by our payment providers).

• **Communication Data**: Messages, support tickets, and feedback you send to us.

• **Usage Data**: Information about how you interact with our platform, including pages visited, features used, and actions taken.

We use the information we collect to:

• Provide, maintain, and improve our logistics services

• Process shipments and track deliveries

• Send you transactional communications (shipping updates, receipts)

• Respond to your inquiries and provide customer support

• Analyze usage patterns to improve our platform

• Detect and prevent fraud and security issues

• Comply with legal obligations

We may share your information with:

• **Carriers**: To facilitate shipment pickup and delivery

• **Service Providers**: Third parties that help us operate our platform (payment processors, cloud hosting, analytics)

• **Legal Requirements**: When required by law or to protect our rights

• **Business Transfers**: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest

• Regular security assessments and audits

• Access controls and authentication requirements

• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Delete your personal information

• Object to or restrict certain processing

• Data portability

• Withdraw consent

To exercise these rights, please contact us at privacy@bagster.io.

We use cookies and similar technologies to:

• Keep you logged in

• Remember your preferences

• Analyze how our platform is used

• Improve our services

You can control cookies through your browser settings. See our Cookie Policy for more details.

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@bagster.io

Address: Bagster Logistics, Istanbul, Turkey